Frustration

Tuesday in the mail was an envelope from the USCIS office. I was so excited to open it thinking it was our notice of approval. NO! Instead there is another appointment for finger printing scheduled for Naing on Oct 10th. No information attached to this notice on why, just the notice. There is a number to call, but you can't get through to a live human. No matter what you do and my question is not one of the options they offer you. So now Naing has to take off work again and go down to see why and probably be re-fingerprinted. It would be so simple to write a note or even have a form letter saying we need to redo your prints. But when is our government ever simple.